kareem kh

I’ve had two bad experiences in a row with the Careem app, and it feels like the system is designed to profit from customer inconvenience rather than fix problems. Two days ago, during a busy period, the Careem driver refused to pick up my order, yet I was still charged 2.5 JDs. What makes this worse is that this fee used to be 1.5 JDs, so the increase feels unjustified—especially when the issue was not my fault. Today, I faced another problem. The driver stopped for a while because he didn’t receive my phone number. Instead of calling back or asking for the correct number, he simply waited,