josefzhu

I used EasyPark with a rental car and returned the vehicle, but forgot to remove the license plate from my account. After the car was returned, another driver parked it and the charges were billed to me. Customer support acknowledged that I no longer had possession of the vehicle but refused any refund because the plate was still linked to my account. I understand I made a mistake by not removing the vehicle, but I was disappointed by the lack of flexibility or goodwill, especially since the parking occurred after the car had been returned. This is an easy trap for rental car users to fall in