jj_88_kh

Bad customer service. And Trip.com does not do anything when airline change schedule that affect travellers plan and force travellers to pay cancellation fee which is 40% of the tickets. It happened to me twice Okay the same trip. This is my first and probably my last interaction with Trip.com. Because when you choose travel agency platform, check their policy and customer service. You could be a victim like me when airline want to increase price and they can mess up with your ticket and Trip.com just force you to pay the fee which end up more expensive than buy from other platform. Such a sca