jasinjersey

This app is an absolutely great idea, but its completely unusable in its current state. You can view the most basic details of tickets (not even the complete description!), assign them and reply to them, but you can't see the conversations at all. If I'm looking at a ticket, either one assigned to me or someone else, it's extremely important for me to be able to see the dialog between the end user and the Helpdesk. Without this, it's completely worthless. Please at least add this basic functio