Home › Reviewer
hanaporter
2 reviews by this name
★★★★★
Worst customer support
Airalo is great if you have no issues setting up.
However if you have problems, then the esim is a complete waste.
Customer service is absolutely non existent. Twice now, I have had trouble activating my esim and ‘customer support’ never got back to me. Absolutely appalling. Asked for a refund too since I couldn’t use my data and never received a reply.
I would highly, highly recommend using holafly instead. Holafly customer support is much more reachable and helpful, and I have never had a problem setting up with holafly.
Don’t risk it and use Holafly instead. 100% better.
Airalo: eSIM for travel & dataJP · 2024-07-31
★★★★★
Random lines showing up everywhere
It is a nightmare trying to navigate around this app.
I am currently traveling around extensively and would like to show my family where I am traveling around.
When I try to put in new entries, new lines up show up from completely random places. I have literally spent hours trying to fix this issue by creating new steps and hoping the lines won’t randomly be created.
After this trip, I will definitely find another app that was have such frustrating issues.
PolarstepsJP · 2024-06-08