good finds shopper

Fb has no live customer service. No email to write, only feedback option by shaking the phone which bot checks and no help is given for months. I travelled overseas for few months and got back and now I don’t have access to marketplace. I tried the shaking many times and no help. Tried to do fb selfie video but I do not have option (I believe is wrong to ask for the same video as you make for iPhone Face ID - all angles of your face- that is what fb wants ) . Fb is social platform and being aske