emy86557

I am truly shocked and deeply disappointed that a company like GetYourGuide can operate with such a lack of professionalism and reliability. We booked what was meant to be a once-in-a-lifetime Mt. Fuji experience — a highlight of our trip to Japan — only to have it completely ruined by disorganization and neglect. The meeting point provided was vague, with no precise address and no reliable contact number to reach the guide. We wandered for 20 minutes trying to locate the spot, then waited another 20 minutes for a guide who never arrived. This was not just a casual outing; this was a key part