Home › Reviewer
dternined
2 reviews by this name
★★★★★
Disappointed in customer service
Was logged out of the app without my knowledge. Customer service live chat is a bot and the people that I did get to speak to were of no assistance.
They said they could do nothing until they got an iTunes receipt from me. I sent a screen shot of the subscription in my Apple ID, proving I was a paid subscriber. They insisted on some iTunes receipt that I couldn’t find.
I’m displeased and have cancelled my subscription after 5 months. I wish I had signed up monthly, I wouldn’t feel shafted like I do now. 👎🏼
NordVPN: VPN Fast & SecureBS · 2020-11-27