dani_kani

Look Deliveroo is a great app all around. The notifications when everything is going smoothly are great. But when things don‘t go as planned the app and support itself isn‘t great. Picture this very common scenario: You order from a restaurant (and they are still preparing the order so plenty of time to change the order). you accidentally order to work instead of home and realize it immediately and want to quickly change it before they send a rider. Even with customer support there is no workflow. Instead you‘re supposed to call the rider once they pick up your order (essentially you have