ashraf19891989

I am writing to formally express my strong objection and deep dissatisfaction regarding the unfair handling of my booking and the refusal to issue a refund, either full or partial, despite the circumstances being entirely beyond my control. Up to this moment, I am still not convinced by your explanation. What I clearly see is manipulation and unreasonable behavior from the host, who acted with clear rigidity and lack of cooperation. I complied in good faith, showed flexibility, and offered solutions, yet the host continued to be uncooperative, and I am now being penalized for an issue I did no