_¡Ninja!_

And it does work but you need to go into the Admin section of your Service Desk Plus and click on a Technician and generate an API Key for them at the bottom of their profile. This key must be in their iOS Device Clipboard when authenticating the first time. Also make sure to set up the External URL field in the Service Desk. Hopefully the developer team will work on the API Key provisioning to make it easier, it may just be an unnecessary added security layer but at minimum it should allow y