Wanderer781

The day before my flight, I went through the app to select different seats for the flight and received a “Seat Request Confirmation” email from Qatar Airways. On the day of my flight, I was given boarding passes with the same original seats, and even after showing them the email confirmation of my new seat selection to the boarding counter, my request was refused and was not accommodated, and I was told instead that these changes are “not guaranteed”, which is ridiculous considering that the email instructed me to save it for my records. This lack of professionalism through a so-called “world-