Viviana.A

So I understand that you guys have changed your policies for no longer having included checked bags. If you’re gonna do that, please adjust your prices number one. I was always willing to pay more because you guys at least had that included. But now with this adjustment when I’m trying to check out, there’s no option to add a checked bag. I do not want to do this and take my time to pay for it when I arrive, especially when I’m doing business trips, and my company is covering the cost when I book it online and I cannot do this when I’m having to pay for it in person. I have been using SW for 9