Vilmar_P

This product is broken on so many levels I don’t even know where to start. I registered with Rappi in São Paulo to shop groceries. The payment system doesn’t work. Several UX flaws when I tried to find a solution/understand what’s wrong. Customer service is fully automated (and dumb). No chance to talk to a human. It basically send users to dead ends. And it’s way more expensive than Uber Eats. I strongly recommend avoiding it.