Tvshop123

This is my second dryer that has a problem, and now this last one has the same problem of stopping when I'm drying my hair and not lasting even 20 minutes. I sent it to support and I didn't receive any message, no call, the tracking number didn't appear at all, after trying to call and say what was happening and that my dryer had not arrived yet and it had been 2 months. They said that it was delivered, since it was to the wrong address, my old address and when I called I asked to change the address and the attendant said that it had been changed. Now the question is, you sent the wrong item