Tom4061

I want to emphasize to the leadership of SWA and as a shareholder of SWA; what you have created at SWA is the most efficient airline in America. From the online reservations experience to the terminal check-in process to the customer prioritization process to the customer boarding process to the simplicity of open seating to the simple inflight experience. Your pilots are communicative via intercom from the flight deck! Upon landing and many more times than not, when the aircraft arrives at the gate the door is opened in less than a minute, this is HUGE!!! Bags fly free and all the other ancil