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Supersite
1 review by this name
★★★★★
Customer service
It’s all good and everything until you need customer service, they don’t have a line to reach only by email and it takes them a while to reply back to you, and won’t be very helpful.
And even when I wanted to escalate the issue I got a reply back saying this issue cannot be escalated, I requested a number to talk to and they refused to give me
I wanted to cancel my booking in the right time but the trip didn’t show on my app even following the link that was sent to my email it took me to the wrong account
After fixing the issue and logging in to the right account it was too late and I was c
Hostelworld: Hostel Travel AppCA · 2025-09-22