Soop77

I wanted to cancel an upgrade I had made in error to an old Zoom account and upgrade my new one instead. I was not allowed to cancel ) since I had chosen the annual plan and had to wait for an entire year) or speak to a human until I asked for sales, who of course could not fix the problem. The salesperson could not connect me with billing either but upgraded the new one account. She told me how to get around the AI assistant and had me try again which didn't work. I had to call her back and she