Sick and tired 888

Filled out an application for lifetime combo small game and fishing license for disabled veterans. Waited a few days for the application to be processed… no response, no license. Called the central office. The ONLY person processing special applications is out on extended leave for greater than 4months. How is that an acceptable practice for an organization of that size? There’s not a single person in CPW that can verify VA status, Residency status, and Hunter education simultaneously? It tak