Samishatila

What a useless product that never ever works on a laptop. Every single time I’ve tried to use it on a laptop. It simply does not connect and I have to waste another 30 minutes to 40 minutes with an agent to try and fix it and they keep on asking the same questions what kind of protocol am I using? Which country am I at and I keep on giving them the same answer. I have tried every single protocol I have tried every single country from auto to United States to Germany to Singapore. I have tried it all. I have done the troubleshooting myself still, the product never works on a laptop they keep on