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Popsnopica_flip
1 review by this name
★★★★★
Better customer service
When a host cancels your reservation, the app is more than happy to keep your money in the app and give you a credit so that you may rebook with someone else. When you cancel, they process a several day refund even if you ask for a credit on your account. Hosts have the ability to cancel up until a few hours before your stay, and it’s just a mess. I had gotten no response from my host the weeks leading up to the booking until they spontaneously canceled my reservation 5 days before my vacation. The issue was something to do with an AC unit, but I had noticed the building was a bulked and no on
AirbnbUS · 2025-08-03