Fruitful Registry
Home › Reviewer

Playerke78956

1 review by this name
★★★★★
Fundamental Design Issue in Payment Flow
I logged in via Singpass and the authentication was successful. When I proceeded to payment, the system correctly identified the exact bill being paid. However, I was still required to manually enter my email address and mobile number. At that point, the system already knew: • who I am • which bill I am paying • that I had authenticated via Singpass Yet it did not appear to have my contact details available for the transaction. More concerningly, the email address was requested twice within the same payment flow. Repeating the same information within a single session feels unnecessary and
HealthHub SGSG · 2026-03-11