Northern Snow Shoe

I got an Evie ring after wearing out my Oura ring. I’ve been watching/waiting for Evie for abt a year. My first Evie ring worked great for a week, and then wouldn’t hold a charge for more than two hours. The company was great and sent me a new one. This new one under reports most things, and will also mysteriously disconnect from my phone/app without any reason as to why. My phone is on and the app stays open. It will disconnect from my phone despite my phone being 2 feet away from me during the night. So sleep data comes back as 2 to 3 hours as any data collected while it is disconnected j