Mr. MoZa

During a simple reservation extension, Airbnb recalculated the entire booking incorrectly, issued a refund instead of charging for extra nights, and showed wrong prices to the guest. Spent hours with support and received only generic answers with no real resolution. As a host, this kind of system inconsistency makes it hard to rely on the platform.

Extremely slow and voice issues and hanging and customer service not up to the level