MW032903

Very limited ability to control your account online or from the app. You cannot close a debit card or account online at all - you must call and you must speak to a human being in order to do so. HOWEVER - once you do call?? You are transferred to several people before you can get one thing accomplished. Their employees seem confused on what department handles and who to send customers to do make changes to their account. I had some fraud happen on my account, and I have not been using this account for a while - I asked them to shut off the ability for any transactions to be deducted by using m