MJCF_0410

While Rappi tends to deliver, too often I’ve run into issues where my delivery takes hours, I received the wrong order, or, like today, I simply receive a notification that I have to collect the order myself. This after being informed when the order was ready that the store doesn’t have a delivery option. What’s the point of a service that positions itself as providing ease for customers but brings more complexity. At times a good execution, but you’ve let me down badly too often. The worst part about Rappi? It’s impossible to speak to a human. You use the “Help” function and all you receive i