MCPOCG #13

The previous version of the App pushed baggage info to you. Over half of my flight was standing around the baggage carousel waiting for bags only to learn our bags were in the office. I had to navigate through the manage trips to learn where my bags were. The App should tell me that. The AA app is worthless when you need real time updates on flights while you’re traveling. I ran as fast as I could because the app said my plane was boarding. When I got to the gate, the passengers on the plane had not deplaned the aircraft. AA could have saved me the stress, anxiety and run through the airpo