MAJOR USELESS

Love buying items using app bec there’s always a very long line in the store here in SD. Not enough dressing rooms and not enough staff ask for help. BUT RETURNS via mail is not FREE , is a hassle to go to the store , ALWAYS. Zara app DOES NOT ALLOW to use other gift cards for purchase on line and combine payment for the difference. And calling in the order to the telephone representative DOES NOT HELP EITHER bec they say , THEY ARE NOT ALLOWED to help customers place order on their behalf if NOT USING ZARA GIFTCARDS. Which is disappointing and frustrating. WHY NOT , IT IS STILL A PURCHASE