Long-time-user-over-app

Honestly I never review apps but this is a huge problem ive had a cricket design space subscription for almost two years and use it off and on mostly around holidays so today i wanted to work on some hallowen projects remembering last month not being able to finish a wedding gift for someone due to the app crashing repeatedly and hoping everything is working checking if the app needed to update and was ready to go only to be met with literally nothing is working so why have i been paying $10 a month for almost two years (not to mention how much i spent on the machine itself vinyl and other sup