LLovaLL

I used to really like Capital One Shopping—it was simple, helpful, and actually saved me money. Unfortunately, that hasn’t been my experience lately. I’ve activated offers and made purchases through the app exactly as instructed, only to find that the rewards or cashback were never tracked. That defeats the entire purpose of using it. I’ve even had to return items because the expected savings never came through, which is frustrating and a waste of time. To be clear, I have screenshots of all my activated offers and followed the process properly, so this isn’t user error—it’s a failure on the a