Katie (DTX)

I appreciate how easy it is to book flights with cash or miles, get updates, see all of my upcoming flight, flights, etc. I also LOVE the chat feature. I can do just about everything I would need to on a phone call, using just the chat feature in the app. As of the last several months, updates tend to be more accurate, though I wish being made aware of when boarding starts was more consistent. (I don’t think that’s the app though.) My only major complaint with the app is that often times, if I’m trying to change or modify a flight, it will force me to sign in, even though I’m already signed in