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KRBrewer

1 review by this name
★★★★
Poor Customer Service & Booking Error Not Resolved
I had a very frustrating experience with CheapOair that has yet to be resolved. After calling to correct a simple flight time change, I was advised my booking needed to be canceled and reissued. I clearly confirmed that everything would remain the same. However, I later discovered that my travel insurance was removed and never reinstated. Since then, I’ve spoken with multiple representatives (5+), requested supervisors, and experienced repeated delays with no real resolution. I was told a supervisor attempted to contact me, yet I have no missed calls or voicemails to support that. On top of