JustGarth

It’s frustrating that taxpayer-funded development has left the VA Health and Benefits app feeling so clunky and outdated in 2026, especially for secure messaging – a feature Veterans rely on heavily. Under Health > Messages > Start a new message: • You’re forced to pick a “care system” or facility from a dropdown, and for me, Birmingham VA shows up even though it’s unrelated to my current care in Atlanta/Georgia. Irrelevant facilities shouldn’t appear. • The provider dropdown includes old providers I haven’t used in years, with no simple way to remove or hide them. This clutters the list and