Jer-zar

Today, I experienced a very alarming and unsafe incident while using Grab. The driver assigned to my booking called me, but when the vehicle arrived, it was a different person with a completely different license plate number. When I questioned this and realized the mismatch, the person suddenly drove off at high speed. As a result, I fell to the ground and sustained bruises and scratches on my right leg. I immediately contacted customer service, but I was shocked by the response. I was told that Grab cannot identify who this person was. This raises a very serious safety concern. If this indivi

I am concerned that this app allows scammers to create business accounts. I reported a fraudulent account via email, but I have not received any response. It is imperative that the app takes responsibility for ensuring the safety and security of its users. Prompt action and better accountability are necessary to address these issues.