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Overall Zoom has been very useful, but it has two significant problems that make me want to avoid the app as much as possible. The first issue is that the volume control is terrible. When I set the volume on my iPad to its lowest level, it’s still way too loud. It literally hurts my ears in certain meetings. Not only that, Zoom hijacks the audio so you can’t mute the sound. There are moments when I’m in a meeting when I need to talk to or hear someone in my house, and I want to mute Zoom tempora