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Helajl
1 review by this name
★★★★★
Very Bad Experience!!!!!!
I had a very disappointing experience with the BetterMe app. While the app itself might provide some helpful fitness and wellness features, their customer service is unacceptable. I was charged for a subscription that I didn’t intend to continue, and when I reached out to request a refund, they outright refused. Despite my clear explanation of the situation, they showed no flexibility or understanding.
Their refund policy feels unfair and rigid, especially for a service that claims to care about user satisfaction. Be cautious when signing up, as it seems they prioritize profits over customer
BetterMe: Health CoachingQA · 2024-11-30