GremlinGrandma

Game is my one of my favorites and I play every day. However, it’s been approximately 2 weeks since the Piggy Rewards haven’t been working right. I’ve been unable to get past the first reward because halfway thru the ad the screen goes black and boots me out of the game. It forces me to log in again (restart the game). I’ve done this several dozen times and it happens with whatever ad is being played. I’ve reached out thru the game “email us” portal and have been told that i need to provide additional information and take a screenshot so they can contact the company/people from the ad. How can