Faisal Yaaqob

Reaching customer service is very difficult, knowing that I am Genius 3, but this does not mean anything to Booking! Don't worry, your call with customer service will be terminated! When review the app, you will receive an email from IT, do not bother yourself and open it! Advice to everyone who reads this message, before confirming the reservation, take a screenshot because you may be booked in a different hotel! Or in the same hotel but different data and you do not have any proof of your right. I learned this with them the hard way, and do not trust mobile discounts or Genius