Dominika Grzad

so i love this game and its amazing, i’ve bought a mansion. but few hours later my toca life crashed and when i turned the game back on, my all clothing and decorated houses were gone. i still has the mansion and the furniture but i had to decorate the house again. all my stuff i got from packages were gone, and the mail station was empty too. please fix this because it didnt happen only once, but 3 times or more! it also happened to my friend and she was angry about it because she decorated her house and then it was all gone. some free things would be great aswell, but its only an idea. tha