DeMonte Dale

Anyone know why when I try and play and tap the app to load up it loads for few seconds then shuts off, just goes back into my home screen by itself.. anyone know why I’ve done everything deleted it installed it back plenty of times I don’t know what to do at this point.. I’ve played it a lot once before but I got a new phone a while ago now I’m trying to download it again on this phone and it’s not letting me any idea? If I can email the game support directly id love too play this game again.