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D-Boy It
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★★★★★ Garbage! — ServiceDesk Plus | On-premises · US
There is a laundry list of issues that makes this app unusable:
-Cannot access all of the choices for a ticket, which means you can't update or close any tickets.
-Reply feature does not auto-fill the sender of the original request. Good luck if you don't know the email address of the sender.
-When entering a description, iDevice autocorrect does not work, and you cannot even hit a return key.
-Does not allow you to assign the ticket to anyone but yourself.
I would expect a few bugs with f