Cuddly monkey

Loved to travel southwest when you had the free bag policy and we were loyal customers but in the future we will be using other carriers. Also we have had problems checking in for flight from the caymans including this one. I get error messages each time I try to check in and even the agent at the help desk was not able. I was forced to come to the ticket counter on my day of travel to get checked in which then placed my boarding position later. We always check in as soon as it is allowed to ensure a reasonable boarding position. I asked the agent at the counter and the help desk what could