Creeping Statist

This app is terrible. It fails to work even one out of 10 times, it won’t let you update your information, won’t let you check in, and won’t even let you view the status of your flight. And the most recent flight, I checked in on my laptop and was told at the gate that I still needed to check in on my phone. When I repeatedly tried to do so, and showed them that it didn’t work, I was forced to ask them to print boarding passes for me. What is the point of even having an app if it never works?