Burgerbomb

Watching a video for the multiplier worked at first but then for some reason it does not work anymore. After a crash and it gives the multiplier option if I watch a video, all I get is a loading icon on the multiplier button. Got good WiFi and it is connected. I know this because when I click on the no multiplier option, it starts playing an ad... makes leveling up very slow so please fix this and I will change my rating.