Ben-kruglyi

As an Airbnb host there are a few concerns that I have regarding the platform. 1. A guest is allowed to lie in a review, blow things completely out of proportion, and even if you prove they are lying, Airbnb will not remove the review. They literally say that the guest is allowed to lie which is bizarre. They also only allow you two chances to remove the review and some AI robot reviews the case and then they usually refuse to remove the review, and send you an email indicating so. Once you finally reach a person on the review team they have rejected your submission twice and they have a rul