Aussnix

I called to cancel a flight the night I made the booking. A lot of chaos due to multiple flights cancelled by airlines. Phone agent wasted too many min trying to upsell. I finally got off the call under the impression that the trip would be cancelled. But I began receiving texts about checking in. Used their chat function in the app to try to cancel again. After wasting too much of my time trying to still upsell, I was told they would charge me $55 to cancel! Said it was because it hasn’t been cancelled within 24 hours. After I had wasted time on the phone think that I had done just th