AnnaJG5

I called because I needed help connecting my camera, and the representative I spoke with was extremely rude. I’ve had the mini camera for over four years—actually, I own three—so I’m familiar with the setup process. However, this time the light stayed red, which has never happened before, so I reached out for assistance. During the call, the representative walked me through steps I had already tried several times. They repeatedly insisted I was doing it incorrectly, even though I’ve done this process many times in the past. I clearly know how to unplug the camera, plug it back in, and hold th