AnimeVeteran

CrunchyRoll has had a history of horrid customer service, along with their awful membership navigation system. CrunchyRoll intentionally makes it near impossible without customer support to find how to cancel or upgrade your membership, and customer support will run you in circles with your questioning so they don’t have to finally tell you, “Sorry, this service isn’t available to you.” - You have to transition between the app, their website, and the third party billing website just to get your ducks in a row. - You lose your grandfathered status if you change your payment method, and if you a