Alex_635_

Really bad platform all around. Tried to send 1k USDT to a different wallet. Told me I am at risk of being scammed and locked my ability to send payments for 1h. I wait 1h, tells me the same thing and locks the account for 24h. Message support, it’s a chat bot. The bot repeats the same bs over and over. I ask to get transferred to an agent, it tells me „To get transferred to an agent go to the chat and ask to be transferred to an agent.“ Thanks. I finally get through by calling it words that would get this review to be taken down. Spent another 15 mins on the phone with a robotic agent to v

Had a good experience with Careem for months. Recently, a restaurant forgot to include half the order, and the other half was in a damaged state. When reaching out to the Careem support, they neither gave a refund nor even tried to send the rest of the order. The support is just continuing to send this support template without even looking into it: „We’re sorry things didn’t go as planned. While a refund isn’t possible for this order, I’ve made sure your feedback is passed along to the restaurant so your next experience will be even better.“ Since when can a restaurant just not send you fo