Aaron P86

Google Fi customer service was so bad I got rid of every Google product I owned and switched to apple. The reception was abysmal- but of course Google only wants to send you prompts about the service quality when it works. The Pixel 7 Pro lasted from May-July 2023 until suddenly the screen turned green/black and started flashing like a strobe light. This is where everything really started going downhill fast. From that moment on, every interaction with customer support got more and more frustrating. In December 2023 after still trying to get my broken phone issues resolved, my Google Fi SIM ca